Effective Date: September 29, 2026

SteriLoupes ("SteriLoupes," "we," "us," or "our") operates www.steriloupes.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide to us

• Contact form: name, email address, subject, and message content

• Orders and pre-orders: name, billing and shipping address, email, phone number, practice name (if provided), and order details

• Payment information: processed directly by our payment providers. We do not store full credit card numbers on our systems.

• Communications: any information you share when you contact us

Information collected automatically

• Device and browser type, IP address, general location (city/region), pages viewed, referring URLs, and time spent on the Site

• Cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use your information to:

• Process, fulfill, and ship orders and pre-orders

• Respond to inquiries and provide customer support

• Send order confirmations, shipping updates, and product or warranty notices

• Send product news and updates, if you opt in (you can unsubscribe at any time)

• Operate, maintain, secure, and improve the Site

• Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We share it only as needed with:

• Service providers that help us run our business, such as our website platform, payment processors, shipping carriers, and email service providers. They may use your information only to perform services for us.

• Legal and safety purposes, when required by law or to protect our rights, customers, or others

• Business transfers, if we are involved in a merger, acquisition, or sale of assets

4. Data Retention

We keep personal information only as long as needed for the purposes above, including to meet legal, tax, accounting, and warranty requirements. When no longer needed, we delete or anonymize it.

5. Cookies and Analytics

The Site uses cookies and similar tools to keep it functioning, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings or our cookie banner. Disabling cookies may affect some Site features, including checkout.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Payments are processed over encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

• Marketing emails: click "unsubscribe" in any marketing email or contact us

• Access, correction, or deletion: contact us to request a copy of your information or ask us to correct or delete it

California residents: Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, you have the right to:

• Know what personal information we collect, use, and disclose

• Request deletion of your personal information

• Request correction of inaccurate information

• Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)

• Not be discriminated against for exercising these rights

To make a request, contact us using the method below. We will verify your identity before responding and reply within the timeframes required by law.

8. Children's Privacy

The Site is intended for dental and healthcare professionals and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

9. Third-Party Links

The Site may link to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new Effective Date. Continued use of the Site after changes means you accept the updated policy.

11. Contact Us

For questions about this Privacy Policy or to make a privacy request, please reach out through the Contact form at www.steriloupes.com.